Medicalstaffingmanuals

1-888-425-9444
1-888-425-9444

Non Medical Home Care

Non-medical Home Care Business Start-up Guide

The Non-Medical Home Care Business Start-Up Guide is a complete resource guide to start and operate a thriving home care business. Today’s seniors prefer to live in their homes as autonomously as possible for as long as possible. Home care services are the necessary bridge between physical limitations and independent living. Our guidebook offers comprehensive and valuable information compiled by a team with 18 years of experience creating health care manuals. It will put you on the fast track towards setting up and operating your own non-medical home care business. You’ll save weeks over finding and sorting through regulations on your own. Our handy forms will fast-track you through starting up your company and fulfilling all of your regulatory requirements.

The guide will assist you with the following aspects of opening your home care agency:
  • Home care basics for anyone new to the business
  • Preparatory steps for a successful start-up
  • Service fees structure for home care services
  • Fees structure for client groups
  • Client files guidelines
  • Cient rights and responsibilities
  • Marketing, advertising and relationship building
  • Continuous quality improvement and regulatory compliance
  • Advance directives
  • Client satisfaction
  • Daily operations
    • Staff scheduling
    • Staff Roster Management and Update
    • Office Management
    • Referral Process and Logging
    • Referrals Tracking and Follow-up
    • After Hour Calls
  • Financing your home care business
    • Start-Up Capital and Operating Capital
    • Criteria for Borrowing
    • Funding Sources for Setting up Your Business
    • Types of Financing
    • Equity Financing
    • Debt Financing
    • Collateral or Security Small Business Administration (SBA) Loans
  • Service start-up process
    • Developing a Service Plan
    • Service Delivery Process
    • Service Delivery Model
    • Initial Contact/Inquiry to Agency
    • Screening
    • Request for Information
    • Conduct In-Home Interview
    • Identify/Assess Needs
    • Develop and Sign a Service Agreement
    • Obtain Consent to Release Information
    • Service Delivery Set Up
    • Completing and Maintaining Client Records
    • Follow-Up and Monitoring
    • Complaints Resolution
    • Service Cancellations
  • Financial management
    • Rates/Fees and Minimum Service Hours
    • Setting the Billing rate
    • Client Billing and Invoicing
    • Credit Reports and Deposits
    • Price Changing process and Service updates
    • Client Cash Transactions
    • Documentation for Client Accounts
  • Human resource basics
    • Employment and labor laws for non-medical home care business
    • home care staff retention strategies
  • …much more

This book is available in paperback book and e-book (instant download) format.

PACKAGE OPTIONS

Non-medical Home Care Policies And Procedures Manual

The Non-Medical Home Care Policies and Procedures Manual has the needed sample policies and procedures with forms for home care agencies to ensure the safety of clients, set clear guidelines for staff, as well as provide legal guidelines.

It covers a wide variety of home care operations, such as:
  • Organization and Management
  • Scope of Service
  • Service Delivery and Care
  • Financial Management
  • Risk Assessment
  • Information and Records Management
  • PHI and HIPAA Policies and Procedures
  • Human Resources Policies and Procedures
  • Emergency Management Planning
  • Infection Control Management
  • Quality Improvement
  • . . and much more.

Each section includes easily customizable forms for easy revision to meet your state requirements. This manual is available in e-book (instant download) format and Flash Drive for easy editing.

PACKAGE OPTIONS

State-specific Non-medical Home Care Policies & Procedures Manual

Breeze through your state’s non-medical home care business licensing inspection. The State-Specific Non-Medical Home Care Policies and Procedures Manual guides you through your state’s regulatory requirements for establishing the administrative core of your home care business. Our 18 years of experience creating state-specific policy manuals for all 50 states means the information in our books is accurate and up to date. We employ a 5-step review process that ensures the accuracy and reliability of our guidance.

The Customized Non-Medical Home Care Manual comes with:
  • Policies and Procedures to meet your current state home care regulations and accreditation standards if applicable.
  • Forms and Templates.
  • Client Information Booklet to meet your state home care regulations and accreditation standards if applicable.
  • Employee Handbook for Home Care to include your state and federal labor laws.

This Manual is available in e-book format (Microsoft Word) or hard copy with an e-book.

Please allow 3-4 weeks for delivery.

PACKAGE OPTIONS
SUBMIT ORDER DETAILS

Success Proven Marketing And Advertising For Home Care Agencies Book

The Success Proven Marketing and Advertising For Home Care Agencies Book illustrate the marketing and advertising strategies employed by successful home care businesses. Generally speaking, home care businesses have no storefront presence. Providers use their home or a small office as their business location. Strong advertising becomes essential. This book is the perfect manual for creating ongoing marketing and advertising campaigns using paid advertising on a budget, getting referrals, and listing your service through community resources. The book also explains some of the basic principles of the home care business that will help you thrive in your efforts.

Areas covered include:
  • COVERING THE BASICS
    • “Know and understand your referral sources”
    • Monitor, Track and Evaluate referrals
    • Marketing and Advertising Basics
    • Comparison Chart
  • DEVELOPING YOUR MARKETING STRATEGY
    • Advertising Budget
    • Creating an Advertising Budget for your home care
    • Budget Method Options for new home care or existing home care business:
    • ADVERTISING INITIATIVES FOR HOME CARE
    • BEST PRINT ADVERTISING OPTIONS FOR HOME CARE
  • BEST WEB BASED MARKETING FOR HOME CARE
  • PUBLIC RELATIONS
    • Benefits of Public Relations
    • Home care Stories that interest readers and viewers
  • NETWORKING WITH PROFESSIONAL
    • Networking Versus Advertising
    • With Whom Do You Network With?
    • Primary Referral Sources for Home Care Agencies
    • Reason for Referral
    • Who Networks?
    • Creating a contact list
    • Networking with Families
    • Positive Results of Family Networking
    • Two Reasons for Customer Dissatisfaction in Home Care
    • Networking with Families Affects Financial Results
    • Creating Your Family Networking Strategy
    • Networking in your Community
    • Community Education

The Success Proven Marketing and Advertising For Home Care Agencies Book is available in e-book (instant download) format and paperback book.

PACKAGE OPTIONS

Home Health Aide Training Handbook

A home health agency must provide training to staff before they are sent out to care for patients. Agencies must also provide on-going training and refresher courses. Most agencies have found our Home Health Aide Training Handbook as a comprehensive guide to meet their initial training requirements and a refresher on skills that aides frequently forget. An easy-to-read format, loaded with photos and illustrations, this manual presents topics needed to establish a competency-based orientation. The focus is on the role of each type of helper. It’s the perfect supplement to support your training of home health aides, personal care assistants, and companions. Your staff will learn the detail and scope of best practices applied to home health care, including relevant state and federal regulations. A standardized test, training tracking tools, and certificates of completion are included with the handbook.

Areas covered include:
INTRODUCTION
  • Overview of Home Care Services
  • Role of Licensed Health Care professionals
  • Non-Medical and Home Health Care
  • Hospice Care
  • Code of Ethics for Caregivers
  • Client’s Rights
  • Caregiver Responsibilities
  • Legal Aspects of Care
  • Essential Things Every Caregiver Should Know
I – COMPANIONS
  • Keep a Safe Environment
  • Body Mechanics
  • Infection Control
  • Client Safety
  • Common Emergencies
  • Advance Directives
  • Household Safety
  • Fall Prevention
  • Safety during Emergencies
  • Elder Abuse and Neglect
  • Bedsores
  • Changes in Condition
  • Reading and Understanding the Care plan
Providing Conversation and Companionship
  • First Impressions
  • Communicating with your client
  • Provide Food and Nutrition
  • Food Safety
  • Nutrition
  • Special Diets
  • Food Allergies
  • Preventing Dehydration
  • Food shopping and storing
  • Eating problems
  • Sample quick menus
  • Ambulation (Helping Your Client Get Around)
  • Wheelchair safety
  • Proper Documentation
  • Service Plan/Care Plan Documentation
  • Progress Notes/Daily Care Log
Caregiver Provide Timely Reminders
  • Activities/Things To Do
    • Home Activities
    • Memory Activities
    • Arts and Crafts
    • Exercise Activities for the elderly
    • Pet Therapy
II – HOMEMAKERS
  • Housekeeping
  • Tools and Equipment
  • Safety
  • Laundry/Ironing
  • Doing Rooms
  • Living Room, Kitchen, Bedroom
  • Changing the Linens of an Unoccupied Bed
  • Bedding for Incontinence
III – PERSONAL CARE ATTENDANTS
  • Care of Your Client in Bed
    • Safety reminder
    • Positioning Client in Bed
    • Moving Client Up in Bed with a Lift Sheet
    • Making an Occupied Bed
    • Helping a Client Up Out of Bed
    • Moving to Chair
    • Mechanical Lift
  • Incontinence Care
    • Tips to help manage incontinence
    • Toileting
    • Prevention of odors caused by bacteria
    • Bedpan Placement
    • Using a Commode
    • Urinals
    • Catheter care
  • Bathing
    • Bathing Safety
    • Bath/Shower Transfer
    • Partial Bath
    • Shampooing
    • Bed Bath
  • Dressing
    • Dressing in Bed
    • Getting Around
    • Eating
IV – DEMENTIA AND ALZHEIMER’S
  • Understanding Dementia and Alzheimer’s
  • Impact of Dementia and Alzheimer’s on the Family
  • Essential Facts about Alzheimer’s disease
  • Stages of Alzheimer’s disease
V – CARING FOR CHILDREN
  • The Basics
  • Telephone Tips
  • Other Personal & Safety Tips
  • Helping Children Behave
  • Sudden Infant Death Syndrome
  • Swimming
  • First Aid and Emergencies
  • Activities for Children
  • The Nurtured Heart Approach to Caregiving
VI-Medication Overview
  • Assisting with medications and administering medications
    • Types of Medications
    • Caregiver Do’s and Don’ts
  • Recognizing Unwanted Side Effects
    • Drug Interactions
  • Acronyms used in Medication Administration
VII Recognizing Mental Health Problems in Older Adults
  • Mental health problems with older adults
    • Recognizing symptoms
  • Caregiver role in assisting seniors with mental health problems and social support from friends, family
VIII Enriching Activities for the Elderly
  • Physical Activities and Mentally Stimulating Activities
  • Sample Activities

This manual is available in e-book (instant download) format and paperback format.

PACKAGE OPTIONS

Home Care Employee Handbook

Labor laws require that all businesses have written personnel policies and enforce policies uniformly with all employees. This Home Care Employee Handbook will serve that purpose. Your employee handbook must also address specific requirements for home care businesses. Home care is a business unlike any other, and your employee handbook should include policies for the provision of care in the home environment. Developed by HR and management professionals, this Home Care Employee Handbook complies with federal employment laws and state-specific requirements for home care. In a few easy steps, you can print and distribute the handbook or save it as a PDF, which can be distributed via email or posted on the web for your employees to access.

THE HOME CARE EMPLOYEE HANDBOOK ADDRESSES:
  • INTRODUCTORY STATEMENT
  • OUR PURPOSE
  • MISSION, VISION AND GOALS
  • ATTITUDE
  • COMPANY INFO
  • NATURE OF EMPLOYMENT
  • EQUAL EMPLOYMENT OPPORTUNITY
  • EMPLOYMENT CATEGORIES
  • IMMIGRATION LAW COMPLIANCE
  • EMPLOYEE MEDICAL EXAMINATIONS
  • OUTSIDE EMPLOYMENT
  • ACCESS TO PERSONNEL FILES
  • EMPLOYMENT REFERENCE CHECKS
  • HIRING OF RELATIVES
  • PERSONNEL DATA CHANGES
  • PROBATIONARY PERIOD
  • EMPLOYMENT APPLICATIONS
  • COMPETENCY AND SKILLS DEVELOPMENT
  • PERFORMANCE EVALUATION AND ADVANCEMENT
  • SUPERVISION OF STAFF
  • PERSONNEL HEALTH REQUIREMENTS
  • HOLIDAYS
  • WORKERS’ COMPENSATION INSURANCE
  • JURY DUTY
  • TIMEKEEPING
  • PAYDAYS
  • ADMINISTRATIVE PAY CORRECTIONS
  • PAY DEDUCTIONS
  • WORK SCHEDULES
  • WARNING NOTICES
  • EMPLOYMENT TERMINATION
  • USE OF PHONE AND MAIL SYSTEMS
  • SMOKING
  • REST AND MEAL PERIODS
  • OVERTIME
  • PERSONAL BELONGINGS
  • VISITORS IN THE WORKPLACE
  • HARASSMENT POLICY
  • EMPLOYEE SUGGESTIONS
  • EMPLOYEE GRIEVANCE POLICY
  • MEDICAL LEAVE
  • FAMILY AND MEDICAL LEAVE (FMLA LEAVE) POLICY
  • MILITARY LEAVE
  • PREGNANCY-RELATED ABSENCES
  • EMPLOYEE CONDUCT AND WORK RULES
  • DRUG AND ALCOHOL USE
  • ATTENDANCE AND PUNCTUALITY
  • HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT
  • CONFIDENTIALITY OF PATIENT MEDICAL INFORMATION
  • BEHAVIOR
  • PERSONAL APPEARANCE
  • NAME TAGS
  • CELL PHONE USAGE
  • RESIGNATION
  • PATIENT ABUSE, NEGLECT, EXPLOITATION
  • SOLICITATION
  • COURTESY
  • GRATUITIES
  • WEATHER AND TRANSPORTATION EMERGENCIES
  • WEAPONS/FIREARMS
  • RESPONSIBILITIES OF HOME CARE SERVICES WORKERS
  • INTERPRETATIONS
  • EMPLOYEE ACKNOWLEDGMENT FORM
  • REFERENCES

The handbook is available in an e-book (instant download) format.

PACKAGE OPTIONS

Our Partners

Caredigest.com

Online Interactive Training Platform Tailored for Caregivers (HHAs and CNAs).

View More

Other Residential Care Programs