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MSM Consulting

Healthcare Business Consulting Services

MSM Consulting is a national healthcare business consulting firm that helps entrepreneurs and healthcare organizations launch, license, and grow — covering everything from business start-up and state licensing to accreditation, credentialing, and billing. For over 18 years, we’ve guided healthcare businesses nationwide through every stage of becoming fully licensed, compliant, and operational.

18+

Years of Healthcare Consulting Experience

50

States Served Nationwide

6

Types of Healthcare Businesses We Specialize In

6+

Accreditation Bodies Supported

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MSM Consulting – Healthcare Business Consulting & Services Nationwide

Empowering Healthcare Entrepreneurs and Organizations Across the U.S.

For over 18 years, MSM Consulting has been dedicated to helping healthcare businesses launch, grow, and thrive. We are a full-service healthcare business consulting firm offering expert guidance through every stage of establishing and operating healthcare services. From healthcare licensing and credentialing to securing Certificates of Need (CON), achieving accreditation, establishing efficient billing processes, and beyond, we guide you through every step. Our seasoned team of industry professionals provides the resources, tools, and real-world solutions you need to succeed in a highly regulated healthcare industry. We proudly serve healthcare entrepreneurs, clinics, medical practices, and organizations nationwide, ensuring you meet all requirements and deliver quality care with confidence. 

Why Choose MSM Consulting

Empowering Healthcare Entrepreneurs and Organizations Across the U.S.

Healthcare businesses choose MSM Consulting because we provide end-to-end support — from the first business plan to ongoing compliance — instead of handing off a single manual or license application and leaving you to figure out the rest.

Our seasoned team of industry professionals — including registered nurses, compliance specialists, and former accreditation surveyors — provides the resources, tools, and real-world solutions healthcare entrepreneurs need to succeed in a highly regulated industry. We proudly serve healthcare entrepreneurs, clinics, medical practices, and organizations nationwide, ensuring you meet every requirement while delivering quality care with confidence.

Which Service Do You Need?

Not sure where to start? Find your situation below.

Just Getting Started?

Turn your idea into a licensed, compliant healthcare business — from entity formation to your first policy manual.

Need to Bill Insurance?

Get credentialed and enrolled with Medicare, Medicaid, and commercial payers so you can start getting reimbursed.

Preparing for a Survey?

Get accreditation-ready with gap analysis, policy review, and mock surveys for ACHC, CHAP, The Joint Commission, and more.

Need State Licensing?

Navigate state and federal licensing requirements for your facility or service, in all 50 states.

Our Process — How We Work

Where To Add

New section, placed after the service navigator and before (or in place of) the existing individual service blocks (Accreditation / Credentialing / Billing / Training), so visitors understand how an engagement works before browsing services.

Needs Your Review

These steps are synthesized from facts stated on different pages of the site (the FAQ page’s manual-delivery process, the credentialing page’s renewal tracking) rather than one single source. Please confirm this matches your actual client workflow before publishing.

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Our Process — How We Work

How MSM Consulting Works With You

Every engagement follows the same core process, whether you’re launching a new agency or pursuing accreditation for an existing one: a free consultation, a needs assessment, a customized plan, hands-on documentation and implementation support, and ongoing compliance monitoring.

Step 1: Expert Consultation

Call or email us to discuss your healthcare business goals. We'll ask about your business type, target state(s), and current stage — whether you're pre-launch or already operating.

Step 2: Needs Assessment

You'll complete a brief questionnaire so we can understand your specific requirements. One of our expert consultants reviews your responses and follows up with any clarifying questions.

Step 3: Customized Plan

Based on your needs, we design a tailored roadmap — covering licensing, accreditation, credentialing, documentation, or start-up support, depending on what your business requires.

Step 4: Documentation & Implementation

Our team creates and delivers the manuals, applications, or policies your business needs, with weekly updates until everything is complete. This includes company-specific customization, not generic templates.

Step 5: Review & Approval

Completed documents go through a final review process before delivery, and any requested revisions are completed at no additional charge.

Step 6: Ongoing Support

For credentialing and licensing clients, we continue tracking renewal deadlines, expirations, and re-credentialing requirements in all 50 states, so your business stays compliant long after the initial engagement.

Industries We Serve

Healthcare Businesses We Work With

MSM Consulting supports a wide range of healthcare business types across the care continuum:

Document
Industries We Serve
Home Care Agencies
Medical Staffing Firms
Hospice Providers
Nurse Registries
Primary Care
Urgent Care
Group Homes
Industries We Serve
Home Care Agencies
Medical Staffing Firms
Hospice Providers
Nurse Registries
Primary Care
Urgent Care
Group Homes
Industries We Serve
Home Care Agencies
Medical Staffing Firms
Hospice Providers
Nurse Registries
Primary Care
Urgent Care
Group Homes
Industries We Serve
Home Care Agencies
Medical Staffing Firms
Hospice Providers
Nurse Registries
Primary Care
Urgent Care
Group Homes

Leadership Team

Meet the Team Behind MSM Consulting

Our consultants bring real healthcare and regulatory experience — not generalist consulting. Meet a few of the people who’ll work directly with you.

Devin Asante

Interim Chief Executive Officer

Devin Asante serves as the Interim CEO of MSM Consulting, where he leads the company’s national consulting operations with a focus on licensing, compliance, and multi-state healthcare business development. Known for his hands-on leadership style and strategic clarity, Devin oversees a diverse portfolio of healthcare startups and established providers seeking operational excellence, regulatory alignment, and accelerated growth.

Janet Brown, RN, BSN, MSN 

Program Director

Janet Brown is the Program Director at MSM Consulting, bringing over two decades of clinical and administrative leadership to healthcare operations, program development, and regulatory compliance. As a registered nurse with advanced degrees in nursing, Janet oversees the implementation of clinical programs, ensures alignment with federal and state regulations, and supports agencies in achieving accreditation and licensure.

Marvin Pike

Quality Assurance

Marvin Pike is a results-driven Quality Assurance professional at MSM Consulting, specializing in regulatory compliance, performance evaluation, and process improvement across healthcare and staffing sectors. He plays a key role in auditing internal systems, developing quality control frameworks, and supporting agencies in meeting accreditation and licensing standards. His commitment to excellence and attention to detail helps ensure clients maintain high standards of care and continuous quality improvement.

Case Study

Real Results: Startup Agency Achieves Accreditation in 90 Days

A newly launched home care agency had no existing documentation infrastructure. MSM Consulting developed a complete policies and procedures manual, set up the quality assurance program, credentialed all staff, and conducted a mock survey before the ACHC site visit.

The agency passed its accreditation survey on the first attempt and used the accreditation to immediately onboard two major referral partners.

Result: First-attempt pass · Accreditation achieved in 90 days

Our Partners

Caredigest.com

Online Interactive Training Platform Tailored for Caregivers (HHAs and CNAs).

Shiftleap.com

Exclusive Online Training Platform, Specially Tailored for Healthcare Staffing Agencies, to Elevate the Skills and Expertise of their staff.

Empivo.com

Empivo is more than just a software platform; it's your partner in transforming HR operations with unparalleled ease and efficiency.

Customers Feedback

MSM Consulting is committed to providing the resources and tools you need for your health care business.

MSM Consulting were recommended by a friend and we have found their services extremely useful. All the staff there are very professional, personable and know their stuff!

Shadrack Bampebuye CEO, Active Home Care (www.activehomecareservice.com)

MSM Consulting helped us to understand the home health care industry in New Jersey and assisted us with the licensure process and all the manuals we need to run the business. We are very grateful to the professional staff that work there

Elsie Pointdejour CEO (www.newbirdhomecare.com)

We have used MSM Consulting since January of 2018 and we love working with them. They are very responsive. Our logo that they created looks great. All our policies and procedures were thoroughly developed. Thank you MSM Consulting.

Afayi Healthcare Services www.afayihealthcare.com (Virginia)

As a newbie startup in the healthcare staffing field, MSM Consulting made it extra easy for On Call Staffing Solutions with the expert services provided. Their professional staff were always willing to ensure we got the very best Startup Guides, Policies & Procedures Manuals and other areas we required help. Thank You MSM Consulting!

Owodunni Bada (Maryland) President (www.oncallstaffingsolutions.com)

I am very grateful to the staff at MSM Consulting for their expertise to help us establish our group homes and home health agencies

Dr. Eliot Obi-Tabot CEO, Maarrey Home Care and Group Homes (www.maarreyhomecare.com)

Frequently Asked Questions

Ans. MSM Consulting is a national healthcare business consulting firm that helps entrepreneurs and healthcare organizations with licensing, credentialing, accreditation, billing, and start-up compliance — guiding you from idea to fully operational business.

Ans. MSM Consulting serves healthcare businesses in all 50 states, with hands-on consulting available nationwide and an office based in Marlton, New Jersey.

Ans. We work with home health agencies, medical staffing firms, hospice and palliative care providers, nurse registries, assisted living and group homes, DME/HME companies, and other healthcare organizations across the care continuum.

Ans. Contact us at 1-888-425-9444 or info@medicalstaffingmanuals.com for a free consultation. We’ll assess your needs and recommend the right services to get your business licensed, compliant, and operational.

Ans. Yes. In addition to hands-on consulting services, MSM Consulting offers ready-to-customize policy and procedure manuals, start-up guides, and employee handbooks for a wide range of healthcare business types.

Ready to Accelerate Your Healthcare Business?

Contact MSM Consulting today to discuss your needs and find out how our tailored solutions can help your healthcare venture succeed. Whether you’re launching a new service or expanding an existing practice, our nationwide team is here to support you at every step of the journey.

Mail Us

info@medicalstaffingmanuals.com

Call Us

1-888-425-9444

Location

525 Rte 73 N, Suite 104, Marlton NJ 08054