Accreditation Consulting Services
Achieve Healthcare Accreditation With Confidence
MSM Consulting guides healthcare organizations through every stage of accreditation — from gap analysis and documentation to mock surveys and final approval. We’ve helped hundreds of agencies succeed across all 50 states.
- 18+ Years of Healthcare Consulting Experience
- 50 States Served Nationwide
- 90 Days Average to Accreditation for Prepared Clients
- 6+ Major Accreditation Bodies Supported
- ACHC Accreditation Support
- CHAP Accreditation Support
- Joint Commission Accreditation
- CARF | NCQA | URAC
- Free Readiness Assessment
Why It Matters
Accreditation Is More Than a Badge — It's a Business Advantage
For healthcare organizations, accreditation signals quality, unlocks new revenue streams, and satisfies payer requirements. Without it, agencies risk being locked out of contracts, insurance reimbursements, and referral networks.
At MSM Consulting, we’ve helped home care agencies, staffing firms, hospice providers, DME companies, and more navigate accreditation requirements since 2006. Our team includes healthcare administrators, licensed nurses, compliance specialists, and former accreditation surveyors who understand exactly what evaluators look for — and how to prepare your organization to pass.
- Unlock Medicare/Medicaid Reimbursements
- Win Larger Referral Contracts
- Demonstrate Clinical Quality
- Reduce Compliance Risk
- Strengthen Patient Trust
Full-Cycle Accreditation Support
From assessment to approval and beyond
- Accreditation body selection & comparison
- Compliance gap identification
- Policy & procedure manual development
- Staff credentialing & personnel file review
- Unannounced & scheduled mock surveys
- Real-time survey support & coaching
- Post-accreditation compliance monitoring
500+
Agencies Accredited
Not Sure Where to Start?
Request a free accreditation readiness assessment. We’ll evaluate your current status and tell you exactly what’s needed.
Organization Types
Healthcare Organizations We Accredit
We support a wide range of healthcare provider types navigating accreditation for the first time or preparing for renewal surveys.
Home Care Agencies
Home Health Agencies
Healthcare Staffing Agencies
Hospice & Palliative Care
Assisted Living Facilities
Accreditation Organizations
Accreditation Bodies We Support
We prepare healthcare organizations for all major accreditation programs. Our consultants provide a detailed comparison of each body’s standards, timelines, costs, and site-visit requirements so you choose the right fit.
ACHC
Accreditation Commission for Health Care
Widely recognized accreditor for home health, hospice, home infusion, and DMEPOS providers. Known for its educational approach to accreditation and strong industry reputation.
CHAP
The only accreditor with CMS-deemed authority for home health and hospice. CHAP is mission-driven and standards-based, focusing on continuous quality improvement.
Joint Commission
The gold standard in healthcare accreditation. TJC accreditation demonstrates the highest commitment to safety and quality, recognized by insurers and health systems nationwide.
CARF
Internationally recognized for rehabilitation, behavioral health, employment services, and aging services. CARF accreditation is often required for state funding and contracts.
NCQA
The leading accreditor for health plans, medical groups, and managed care organizations. NCQA accreditation is highly valued by employers, payers, and government purchasers.
URAC
Recognized accreditor for health plans, specialty pharmacies, case management, and utilization management organizations. URAC focuses on health IT, operations, and consumer protection.
Not Sure Which Accreditation Body Is Right for You?
We’ll match you with the best accreditor based on your organization type, payer mix, and goals — at no charge.
Our Proven Process
8-Step Path to Accreditation Success
A structured, transparent process eliminates guesswork. Every client receives a customized accreditation roadmap with clear milestones, deliverables, and timelines from day one.
1
Accreditation Readiness Assessment
We evaluate your organization’s operations, documentation, and compliance posture to identify accreditation requirements and critical gaps before any work begins.
2
Comprehensive Gap Analysis
A deep-dive review of your policies, procedures, employee files, and operational systems against accreditation standards — with a corrective action plan and compliance timeline.
3
Documentation Development
Our specialists create or update your full documentation suite — policies & procedures manuals, quality assurance programs, HIPAA compliance documentation, emergency preparedness plans, and more.
4
Staff Credentialing & Compliance Review
We audit every employee file to verify licenses, CPR/BLS certifications, background checks, training records, and competency evaluations are complete and compliant.
5
Mock Survey Preparation
Our consultants conduct a comprehensive mock survey that mirrors the real accreditation review — including documentation review, employee interviews, facility inspection, and a formal survey readiness report with deficiency findings.
6
Accreditation Application Support
We assist with preparing, organizing, and submitting your accreditation application and all supporting documentation to the accreditation body.
7
Survey Day Support
Our consultants provide real-time survey coaching, staff preparation, and on-call corrective action guidance throughout the official accreditation survey.
8
Ongoing Compliance Monitoring
Accreditation must be maintained. We provide annual compliance reviews, credential monitoring, policy updates, quality assurance audits, and regulatory change alerts to keep your organization in good standing until your next renewal.
Typical Accreditation Timeline
For well-prepared organizations
- Days 1–15
- Days 15–45
- Days 30–90
- Days 60–120
- Days 90–150
- Days 120–180
- Readiness Assessment
- Gap Analysis & Planning
- Documentation Development
- Credentialing & Training
- Mock Survey & Corrections
- Accreditation Approval
Ready to Begin?
Speak with an accreditation consultant today. Free, no-obligation assessment.
Call Us- 1-888-425-9444
Documentation Checklist
Documents Required for Accreditation
Organizations should begin gathering and preparing the following documentation categories. MSM Consulting helps develop, organize, and format every document to meet accreditation body standards.
Business Documentation
- Articles of Incorporation
- EIN Documentation
- Business License
- State Licenses
- Insurance Certificates
- Organizational Chart
- Ownership Documents
Clinical & Compliance
- Policies & Procedures Manual
- Quality Improvement Plan
- Infection Control Program
- Emergency Preparedness Plan
- HIPAA Compliance Policies
- Risk Management Program
Personnel Documentation
- Professional Licenses
- CPR/BLS Certifications
- Background Check Results
- Drug Screening Records
- Resume / CV
- Employment Verification
- Training & CEU Records
- Competency Evaluations
Quality Assurance Records
- Incident Reports
- Patient Satisfaction Surveys
- Internal Audit Reports
- Performance Improvement Plans
- Corrective Action Records
Compliance Comparison
Before MSM Consulting vs. After
The difference between organizations that struggle with accreditation and those that sail through often comes down to preparation, documentation, and expert guidance.
VS
Without Expert Guidance
- Unclear which accreditation body is the right fit
- Incomplete or non-compliant policy manuals
- Missing employee credentialing files
- No mock survey; deficiencies found day-of
- Staff unprepared for surveyor interviews
- Survey failure; costly re-application
- Compliance lapses trigger accreditation loss
With MSM Consulting
- Expert accreditation body matching & comparison
- Fully compliant, survey-ready policy manuals
- Complete, verified personnel documentation
- Mock survey eliminates surprises on survey day
- Staff coached and confident for interviews
- High first-time survey pass rate
- Ongoing monitoring ensures continuous compliance
Real Results
Client Success Stories
Startup Agency Achieves Accreditation in 90 Days
A newly launched home care agency had no existing documentation infrastructure. MSM Consulting developed a complete P&P manual, set up the quality assurance program, credentialed all staff, and conducted a mock survey before the ACHC site visit.
The agency passed its accreditation survey on the first attempt and used the accreditation to immediately onboard two major referral partners.
- First-attempt pass · Accreditation achieved in 90 days
Staffing Agency Resolves Critical Deficiencies, Passes Survey
An established healthcare staffing agency had failed an initial survey due to incomplete employee credentialing files and gaps in their risk management program. MSM Consulting performed a full gap analysis, corrected all deficiencies, and prepared staff for follow-up interviews.
The agency successfully achieved Joint Commission accreditation on the follow-up survey, unlocking new hospital staffing contracts.
- Deficiencies resolved · Accreditation approved
ALF Addresses Regulatory Findings & Achieves Approval
An assisted living facility received regulatory citations for missing infection control documentation and outdated emergency preparedness plans. MSM Consulting updated all documentation, implemented a corrective action plan, and prepared leadership for the re-inspection.
The facility passed the re-inspection, avoided further penalties, and established a long-term compliance monitoring relationship with MSM Consulting.
- Regulatory citations cleared · Ongoing compliance support
Survey Failure Support
What Happens If You Fail an Accreditation Survey?
A failed survey is not the end of the road. Most accreditation bodies provide a defined opportunity for organizations to correct identified deficiencies and proceed toward approval. The key is acting quickly, systematically, and with expert guidance.
MSM Consulting has guided organizations through corrective action processes following survey failures. Our consultants analyze the surveyor’s findings, develop a prioritized corrective action plan, and prepare your team for the follow-up review.
- Analyze all survey findings and deficiency citations
- Develop a detailed, timeline-driven corrective action plan
- Update policies, procedures, and documentation
- Conduct targeted staff training to address identified gaps
- Prepare and rehearse for follow-up surveyor interviews
- Support your organization through the re-survey process
Most Common Survey Deficiencies We Fix
- Incomplete or outdated policies & procedures manuals
- Missing employee credential or license documentation
- Inadequate quality assurance or QAPI programs
- Gaps in infection control or emergency preparedness plans
- Insufficient staff training documentation
- Missing or incomplete HIPAA compliance records
- Absent incident reporting or corrective action systems
- Poorly organized personnel files
Why MSM Consulting
The Accreditation Partner Built for Healthcare
18+ Years of Proven Experience
Since 2006, MSM Consulting has helped hundreds of healthcare organizations across all 50 states achieve accreditation and maintain ongoing compliance. Our track record is built on real outcomes, not promises.
Healthcare-Credentialed Consultants
Our team includes licensed nurses, healthcare administrators, compliance specialists, and individuals with direct accreditation surveyor experience — not generalist consultants who dabble in healthcare.
Nationwide Coverage, All 50 States
Whether you’re in a major metro or a rural state with unique licensing requirements, MSM Consulting provides consistent, expert support. We understand state-specific nuances across every region.
End-to-End Service, Not Piecemeal
From your initial readiness assessment to your renewal three years later, MSM Consulting handles the full lifecycle. You get one dedicated partner — not a different vendor for every phase.
Startup to Enterprise Support
We specialize in building accreditation infrastructure from the ground up for startups, as well as helping established organizations pass renewal surveys and resolve compliance deficiencies.
Comprehensive AO Comparison
We don’t just support one accreditation body. We provide a detailed comparison of all major accreditors — including costs, timelines, census requirements, and standards — so you make the best choice for your business model.
Download Our Free Accreditation Checklist
Get our 50-point accreditation readiness checklist — a practical tool used by our consultants with every new client.
Frequently Asked Questions
Answers to the most common questions healthcare organizations ask before starting the accreditation process.
Ans. Most healthcare organizations complete accreditation within 30–180 days depending on their current level of documentation readiness and the accreditation body’s processes. With MSM Consulting’s structured approach, well-prepared organizations commonly achieve accreditation in 90 days. The entire process — from initial consultation to accreditation approval — can take 6–9 months for organizations starting from scratch.
Ans. MSM Consulting supports all major healthcare accreditation bodies including ACHC (Accreditation Commission for Health Care), CHAP (Community Health Accreditation Partner), The Joint Commission, CARF, NCQA, and URAC. We provide a comprehensive comparison of each body’s requirements, costs, timelines, and site-visit processes to help you select the right fit for your organization type and goals.
Ans. A mock survey is a simulated accreditation review conducted by MSM Consulting consultants that mirrors the actual accreditation survey process, including documentation review, staff interviews, facility walkthroughs, and compliance audits. It is one of the most important steps in accreditation preparation because it identifies deficiencies and gaps before the official survey — giving your organization time to correct them without the consequence of a survey failure.
Ans. Absolutely. MSM Consulting specializes in working with startup healthcare agencies — home health, home care, hospice, staffing, DME, and more — to build compliant infrastructure from the ground up. We develop all required documentation, establish quality assurance systems, credential your staff, and guide you through the full accreditation process even if you have zero existing documentation.
Ans. Consulting costs vary based on your organization type, current documentation status, accreditation body requirements, and the scope of services needed. MSM Consulting offers a free accreditation readiness consultation to assess your specific needs and provide a customized plan and pricing. Contact us at 1-888-425-9444 to get started.
Ans. Most healthcare accreditation programs require renewal every 3 years. MSM Consulting provides ongoing compliance monitoring services to ensure your organization remains in good standing throughout the accreditation cycle, including annual compliance reviews, credential tracking, policy updates, and renewal preparation well before your deadline.
Ans. A survey failure is not permanent. Most accreditation bodies provide an opportunity to correct identified deficiencies and submit evidence of compliance or undergo a follow-up survey. MSM Consulting helps organizations analyze survey findings, develop corrective action plans, update documentation, train staff, and prepare for the re-survey. Many of our clients who initially failed have gone on to achieve accreditation with our post-survey support.
Ans. Yes. Achieving accreditation is the beginning, not the end. MSM Consulting offers ongoing compliance monitoring services including annual compliance reviews, credential expiration tracking, policy and procedure updates for regulatory changes, quality assurance audits, and renewal preparation. We serve as a long-term compliance partner for healthcare organizations across all 50 states.
Ready to Achieve Accreditation with Confidence?
Our healthcare compliance specialists will assess your organization, identify every requirement, and build a customized plan to get you accredited — efficiently and without the guesswork.